FAQ

Q. When can i deposit/withdraw from my investment account?


Deposit and withdrawal are available for at any time. Be sure, that your funds are not used in any ongoing trade before the withdrawal. The available amount is shown in your dashboard on the main page of Investing platform.

Q. How do i check my account balance?


You can see this anytime on your accounts dashboard. You can see this anytime on your accounts dashboard.

Q. How will i know the withdrawal has been successful?


You will get an automatic notification once we send the funds and you can always check your transactions or account balance. Your chosen payment system dictates how long it will take for the funds to reach you. You will get an automatic notification once we send the funds and you can always check your transactions or account balance..

Q. How much can i withdraw?


You can withdraw the full amount of your account balance.

Q. How can i contact your support?


You can contact our support through clicking the “Contact Us” link. We offer support through Live Chat, Contact Form, and E-mail.

Q.How can i make a new deposit?


To make a new deposit, login to your account and click the “Make A Deposit” button. Select which plan you want to deposit to, and click “Invest”. The next page will have the payment soloution you chooose you.